Where will this course lead?

This course can lead onto further digital courses including our beginners guide to Facebook.

What will I study?

A four-week course for absolute beginners.

Week 1: Introduction to Email Basics (Session 1 - 2 hours)

Session Objectives:

• Understand the importance of email communication.
• Learn about different email providers and how to choose one.
• Set up a new email account.

Topics:

• Importance of Email Communication
• Choosing an Email Provider
• Setting Up a New Email Account
• Selecting a secure password
• Personalizing your account settings

Week 2: Navigating Your Email Inbox (Session 2 - 2 hours)

Session Objectives:

• Understand the components of an email interface.
• Learn to navigate and manage your inbox effectively.
• Practice organizing emails and using folders.

Topics:

• Email Interface Components
• Navigating and Understanding the Inbox
• Organizing Emails: Folders and Labels
• Managing Email Attachments

Week 3: Composing and Sending Emails (Session 3 - 2 hours)

Session Objectives:

• Learn how to compose a professional email.
• Understand email etiquette and best practices.
• Practice sending and replying to emails.

Topics:

• Composing a Well-Structured Email
• Email Etiquette and Best Practices
• Sending and Replying to Emails
• Using CC and BCC appropriately

Week 4: Advanced Email Features and Security (Session 4 - 2 hours)

Session Objectives:

• Explore advanced features of email platforms.
• Understand email security measures.
• Practice managing spam and staying safe online.

Topics:

• Advanced Email Features (e.g., filters, labels, priority inbox)
• Email Security Best Practices
• Identifying and Handling Spam
• Staying Safe Online: Phishing and Scams

Final Session: Q&A and Recap (30 minutes)

Session Objectives:

• Review key concepts covered in the course.
• Address any remaining questions or concerns.
• Provide additional resources for continued learning.

How will this course be delivered?

Face to face course at Blossomfield campus, Blossomfield Road, B91 1SB

What qualifications will I get?

This is a non-accredited course.

How will I be assessed?

There will be ongoing tutor assessment.

How do I get a place on the course?

Please contact our student services department by dialling 0121 678 7000 - option 2 and option 2 again. If you are unable to get through, please send an e-mail to Community@solihull.ac.uk

What are the entry requirements?

You must be 19 years or older.