Where will this course lead?

The IT Essentials: PC Hardware and Software course will cover the fundamentals of computer technology as well as advanced concepts. It is designed for students who want to pursue careers in ICT and students who want to gain practical knowledge of how a computer works.

Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. Students will also be able to connect to the Internet and share resources in a network environment. Additional topics covered include laptops and portable devices, wireless connectivity and basic implementation skills, Voice over Internet Protocol (VoIP), security, safety and environmental issues, applied network configuration and troubleshooting skills, and communication skills.

What will I study?

The course covers the CompTIA A+ and CISCO IT Essentials objectives, within the following topics:

Introduction to the Personal Computer

Safe Lab Procedures and Tool Use

Computer Assembly Step-by-Step

Basics of Preventive Maintenance and Troubleshooting

Fundamental Operating Systems

Fundamental Laptops and Portable Devices

Fundamental Printers and Scanners

Fundamental Networks

Fundamental Security

Communication Skills

Advanced Personal Computers

Advanced Operating Systems

Advanced Laptops and Portable Devices

Advanced Printers and Scanners

Advanced Networks

Advanced Security

How will this course be delivered?

This course is offered through our Cisco Academy and CompTIA Authorised Academy at Solihull College, with workshops with individual lab facilities, supported by tutors.

Study materials includes online labs and Cisco Netacad study resources to support independent study and lab facilities both in college and at home.

Due to restrictions imposed as a result of the Covid-19 pandemic, it is highly likely that the course delivery will be changed to a 'blended learning' study experience. We envisage that this will take the form of a combination of 'in-college workshops'; 'self-directed learning'; 'distance workshops' and 'distance tutor support'. As you may appreciate the guidance is continually changing, so the proportion and mix of learning styles may change through the course. In-college workshops and face-face study will only be undertaken when and in a format that is safe to do so, in line with government advise at the time.

To facilitate effective distance learning Solihull college has invested in a range of on-line resources which includes, student virtual PC's, Microsoft Teams used for distance workshops & tutor support, Microsoft Azure for on-line labs, Cisco Netacad, Moodle for on-line learning resources and student Office 365. These facilities will enable us to provide an equivalent class-based experience, with student-tutor and student-student interaction but in a safe and effective environment.

This course is available to study in the daytime, over 10 sessions. Learners may re-enrol on course to extend their period of study.

What qualifications will I get?

This course is offered through our Cisco Academy and CompTIA Authorised Academy at Solihull College, with workshops with individual lab facilities, supported by tutors. Study materials includes online labs and Cisco Netacad study resources to support independent study.

The course delivery will be a 'blended learning' study experience with a combination of 'in-college workshops'; 'self-directed learning'; 'distance workshops' and 'tutor support'. This course is available to study in the daytime, over 10 sessions. Learners may re-enrol on course to extend their period of study.

How will I be assessed?

The course includes assessments throughout the course with both practical and quiz exercise.

There is no formal examination required; however, the relevant CompTIA A+ exams may be taken at an external Pearson VUE test centre. See CompTIA certification site for exam details and conditions.

How do I get a place on the course?

Places are offered by interview, subject to meeting the entry requirements.

What are the entry requirements?

Learners must be over 19. Before attending this course, students must have an understanding of computer networks and be a proficient user of a PC.

What else do I need to know?

Student should have a suitable PC with access to the internet.

The study duration and schedule may change to facilitate 'blended learning' study due to Covid19 restrictions.

Certification benefits: The number of job postings in the computing industry is growing so rapidly that there aren't enough qualified workers available to fill the positions.

Certifications give you a professional edge by providing globally recognised industry endorsed evidence of skills mastery, demonstrating your abilities and willingness to embrace new technologies.

Course is not eligible for fee concession.Learners may re-enrol on course to extend their period of study, tuition fee payable.

*Free if aged 19+ and living in an eligible WMCA postcode.

What can I do after this course?

This course provides an appropriate entry point to a future career in technology and assumes some hands-on experience or training but does not assume on-the-job experience. This course is intended for individuals who are seeking employment as an ICT Technician, Desktop Technician or Network Technician. Further Microsoft courses are available including Windows Azure cloud fundamentals.