Are you an effective communicator who likes working with people? If so, our courses in Customer Service will be an ideal choice for you.
Solihull College & University Centre provides you with the support and expert teaching needed to develop customer service skills that will serve you well in almost any industry and so it’s a good way of moving forward even if you’re still undecided about your future career.
Customer service is an extremely integral part in maintaining customer relationships, as a customer facing role you will be the face of the company, therefore to ensure repeat business it is important to adhere and follow the rules of customer service, all of which you will learn while taking part in our Customer Service courses.
Discover the College’s courses for yourself at our next ‘Try it’ Open Events:
Open Events| Course | Level | Campus | Demographic | Attendance |
|---|---|---|---|---|
| Step into Customer Service (Events, Hospitality, Retail & Travel) | Level 1 | Blossomfield Campus | 16 to 19 | Full Time |
| Highfield Level 2 Diploma In Customer Service | Level 2 | Blossomfield Campus | 16 to 19 | Full Time |
| Course | Level | Campus | Demographic | Attendance |
|---|---|---|---|---|
| Customer Service Practitioner Apprenticeship | Level 2 | Work-based | Apprentice | Part Time |
| Customer Service Specialist Apprenticeship | Level 3 | Work-based | Apprentice | Part Time |
